CWE Operations Lead

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.

Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations.

Core to Bechtel is our Vision, Values and Commitments. They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report.

We are committed to safety and wellbeing above all. With projects, people, and offices in more than 40 countries, Bechtel has unmatched reach and expertise. Construction regulations and labor laws around the world vary greatly-and we have worked successfully under some of the toughest-and we have a proven record of working smoothly with government agencies and labor organizations. Major construction projects are complex undertakings, often involving dozens of subcontractors and suppliers, thousands of workers, and millions of dollars in material, equipment, and services. Orchestrating such operations demands first-rate construction management-something Bechtel has provided for decades on projects big and small around the world.

Acting as a "Trusted Advisor" and Strategic Workface Partner on Bechtel projects the Construction Workface Effectiveness Operations Lead (COL) will establish themselves as the "eyes & ears" of productivity and leadership performance and effectiveness within the project. The candidate will work alongside Project Mgmt., client, and subcontractor leadership to help build, shape, & sustain performance of the highest quality leadership team on site.

This role is supported by the Global Construction CWE Organizational team in the home office and deployed CWEO project teams. The CWEO Lead will collaborate with other leads on the overall strategy and in coordination with the CWE Operations Manager, Site Management, Project Deployed HR Managers, Project Deployed IR/LR Managers and GBU management.

This role is highly visible within the company and as such, candidate should have versatile communication abilities to address all levels of personnel and management.#LI-CL1

The COL must be competent in all functions, activities and roles of the CWEO Specialist (COS) and may be expected to take on those roles in addition to those outlined below if required for the effective delivery of CWEO programs on the job site. Those roles include Workface Resource (WFR), Facilitator, Coach, and Coordinator.

Organizational Leadership

• Responsible for establishing strategic partnerships with site management and supervision
• Manage program deployment (including execution of processes, programs, tools, reporting), and resource planning
• Create targeted strategies that address organizational needs by identifying current and future capability requirements to support business initiatives and improve business results

Performance Analysis

• Implement and manage productivity engagement cycle according to program guidelines and compile activity analysis data in a clear manner, ensuring accuracy
• Summarize findings, trends, and solutions in easy-to-read report summary
• Represent data analysis accurately and effectively to management/client sponsors with result of influencing effective performance at the workface
• Apply problem solving and Six Sigma techniques for root cause analysis of constraints impacting the workface, identified through activity sampling findings and trends
• Recommend / promote solutions based on conditions (employee/site and process/behavior factors) and reasons a workface constraint exists
• Document summary of proposed solutions on the action items list for regular review with management according to execution plan

Learning and Development

• Utilize designed leadership, team and culture assessments to identify existing employee behaviors impacting Effectiveness at the workface
• Recommend behavioral solutions based on an understanding of human performance factors, behavioral sciences, etc.
• Design reports and resolutions based on data collected
• Implement leadership, and management solutions based on data and in accordance with business/project requirements
• Partner with clients by applying active listening skills and asking powerful questions to clarify the client's (Field Leaders/Field Supervision) goals from coaching
• Encourage self-discovery-based client-generated solutions and strategies
• Collaborating with the client, the coach should honor the client as the expert in their field and hold the client accountable and responsible to achieving their declared goal

• Bachelor's degree in Industrial Engineering, Construction Management, Business, or 6 years' equivalent degree/experience. 8-10 years of relevant experience in lieu of degree.
• Comprehensive understanding of general Construction practices and Basic knowledge of Project Life Cycle
• 2-4 years' direct experience in workforce development or equivalent learning and development field
• Must demonstrate classroom facilitation skills and knowledge of Discovery Learning
• Must have excellent people skills and the ability to deal with people in a professional manner and to contribute as a member of a team
• Must have experience with consultation techniques
• Experience leading a small group/team to achieve common goal
• Proven ability to maintain confidentiality of highly sensitive information
• Ability to work independently and in a team
• Must be organized, flexible, proactive and have strong written and oral communication skills
• Must be able to extract, compile, analyze and present data and information
• Intermediate Office skills (Microsoft Word, Excel, PowerPoint, Outlook, Power BI)
• Must be willing to travel approx. 25% of the time (may be waived for Satellite SPL)

• Master's Degree
• Six Sigma Black Belt
• Proven Construction Experience
• Team Leadership
• Advanced Microsoft Office skills including OneNote
• Advanced written and oral communication skills
• Bilingual English/Spanish

• Lead people and manage programs
• Problem solve independently and within a team context and propose solutions
• Understand the various communication styles and preferences of the audience and adjust the message as needed for obvious interpretation
• Recognize, understand, manage own emotions and/or adjust emotions to adapt environments
• Recognize, understand, and influence the emotions of others
• Align programs to support the project and overall business goals of the company to directly influence outcomes, deliverables, and actions
• Build an inclusive environment where thoughts, ideas and disagreements are encouraged and generated by others to foster greater innovation and problem solving for business success
• Facilitate leadership development workshops and possess a visible foundation for leading experiential learning
• Identify and build development opportunities of applicable leadership resources and modules for gap closure that engages the audience and leads to leadership behavior change
• Model, as well as coach and mentor employees through leadership and supervisor development
• Identify, evaluate and recommend qualified field leadership for talent pools, promotions and transitions between projects
• Demonstrate consultation skills to interface with project mgmt. and identify appropriate productivity and human capital solutions to increase performance

For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards

As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.

We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy.