Cloud Automation Engineer

Plano, Texas | Yarmouth, Maine | Remote

• Work with hosting and divisional resources to develop and implement automation around cloud-based infrastructure as a service.
• Work with business partners to design and implement new product solutions and processes for use in the cloud.
• Maintain compliance and provide evidence for audit standards.
• Maintain a written knowledgebase for the purposes of transferring knowledge to those who will be tasked with long term monitoring and maintenance of implemented clients/products/processes/solutions
• Provide incident and outage response in order to meet Tyler SLA's.
• Prepare and maintain documentation on operations tool sets and cross-train personnel on their use and maintenance.
• Follow industry best practices for change management process.

• Bachelor's degree in Computer Science or related field, or comparable work experience.
  • 7+ years of experience working in an Enterprise IT environment.
  • 5+ years of system administration experience.
  • 4+ years of practical Public Cloud (AWS, Azure, Google) hosting and deployment experience.
• Extensive experience with the following technologies:
  • IAM administration
  • EC2, S3, EBS, ELB, SES, Route 53
  • AWS API Gateway, Step Functions, SQS, and Lambda
  • Cloud Formation, Terraform
  • Python, PowerShell, JSON, and Javascript Frameworks
• Practical experience with architecting automation solutions
• Working knowledge of common information security and privacy frameworks, such as FedRAMP, CJIS, ISO 27001, PCI-DSS, SSAE 18 SOC 2, HIPAA, CCPA, etc.
• Excellent written and verbal communication and customer service skills.
• Excellent problem-solving and analytical skills.
• Demonstrated ability to independently troubleshoot and solve complex technical issues in a fast-paced environment.
• Required to undergo and satisfactorily pass a fingerprint background check in accordance with CJIS requirements.

Salary will generally fall between $93,547 - $130,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.