The Parts Manager is responsible for supervising all activities relating to the management of the Parts Department including sales, purchasing, delivery, marketing, customer and vendor relationships, inventory control, administration, and personnel. Achieving profitable growth will be the primary objective.
The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.
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Department
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HOLT Truck (TRUCK)
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Employment Type
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Full Time
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Location
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HTT - San Antonio
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Address
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1380 Ackerman Rd, San Antonio, Texas, 78219
Open in Google Maps
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Workplace type
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Onsite
Essential Functions
Hires, develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS).
Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission.
Identifies, pursues, and maintains a constant flow of potential customers that meet or exceed established quotas through prospecting, networking, and referral activities.
Performs necessary duties for the safe, efficient, and profitable operation of the Parts Department and accomplishes sales objectives by implementing sales plans and supervising sales staff.
Establishes department goals and objectives, measures progress, analyzes results, and makes improvements as needed.
Responsible for the overall performance of the parts department.
Trains employees in company policies, department procedures, job duties, operational safety, and to support the goals of the company and not just the individual department.
Works to motivate all parts personnel to provide high levels of customer service.
Responsible for the preparation of annual marketing, budget plan, price levels and discount criteria for the area of responsibility.
Recommends solutions to customer needs, based on customer interests.
Maintains safe and secure environment by following safety and security standards and procedures, complying with codes.
Identifies prospective customers by using business directories, following leads from existing clients, rental departments, and other internal salespeople, as well as your own lot and dealership check.
Updates job knowledge by participating in educational opportunities; reading about new products.
Develops, Implements, and maintains a system of inventory control and monitor accuracy.
Communicates goals daily, weekly, and monthly with Parts Department.
Influences faster cohesion between the parts department and other dealership departments.
Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
Performs other duties assigned.
Knowledge, Skills, and Abilities
Knowledge, Skills, and Abilities:
Supervisory skills
Mechanical aptitude and computer skills needed
Must have knowledge of company and OEM products
Ability to perform basic mathematics and calculate percentages
Ability to read and understand parts catalogs, service manuals and schematics
Ability to write customer orders
Ability to listen and communicate with customers, employees, and co-workers
Must have excellent verbal and written communication skills
Certification of ability to operate a forklift is required
Requirements
Education and Experience:
A high school diploma and/or GED required. Combination of education, training or experience that provides the required knowledge, skill, and abilities
Minimum of five years' experience in a Dealership and three years in management preferred
Supervisory Responsibilities:
Responsibilities include, but are not Iimited to interviewing, hiring, and training employees; planning, assigning, and directing work; coaching and development; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Travel:
A valid driver's license is required
Physical Requirements:
Employee is required to stand, walk, kneel, squat, crawl, bend, and twist
Employee may have to climb and/or lift to and over 50 pounds
Visual requirements are constant
Mobility of walking, standing, and bending is frequent
Dexterity, hearing, and talking requirements are constant
Visual ability to observe employees in the workplace, analyze operations and detect situations of concern
Work Environment:
This position is in the office, warehouse, and shop area
Employee is exposed to dirt, dust, heat, cold, noise and vibration, fumes and odors, wetness, and humidity, and sometimes darkness
Due to the nature of the environment, employee is exposed to potential mechanical, chemical, electrical and fire hazards
Disclaimer:
Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.
About HOLT Truck Centers
HOLT Group is a renowned, family-owned company with a legacy spanning nearly a century. As a powerhouse across several industries, including heavy machinery, construction, consulting services, training, and technology, we prioritize people and values. Our commitment to a Values-Based Leadership approach has led to trusted partnerships and collaborative endeavors. At the heart of our operations is HOLT CAT, the largest Caterpillar dealership in the nation, along with other companies focused on industrial & commercial selling, energy, technology, and training & development. We excel in selling, servicing, leasing, and renting top-of-the-line industrial machinery and are dedicated to powering the construction and industrial spaces with superior equipment. Moreover, we empower construction and development with advanced technology, along with bringing technical skills and Values-Based Leadership to individuals and companies seeking sustainable growth. If you're seeking a fulfilling career, explore our job opportunities at HOLT Group and join our values-driven team. Apply Now
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HOLT CAT
Jul 15, 2026