Security Officer - Alarm Triage

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Alarm Triage in Sterling, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Officer supporting a dynamic technology, media, and telecommunications location, you will monitor alarm activity, coordinate responses to security-related incidents, maintain clear communication with site personnel, and document key information using computer systems. Your visible professionalism and customer-focused approach will help promote a welcoming environment while supporting a reliable response to evolving needs. Join Allied Universal, where teamwork, integrity, innovation, and a people-first culture drive meaningful work.

Position Type: Part Time

Pay Rate: $23.18 / Hour

Job Schedule:

What You'll Do:

Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a technology, media, and telecommunications location.
• Monitor dispatch communications, receive and prioritize service requests, and coordinate the response of on-site personnel to incidents, alarms, and other security-related concerns.
• Maintain accurate dispatch logs, incident records, and shift activity reports in accordance with site-specific procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating matters to appropriate site contacts and emergency services as needed.
• Monitor access control, alarm, camera, and other operational systems as assigned, and communicate unusual activity to appropriate personnel.

Minimum Requirements:

• At least one year of security-related experience is required.
• Experience with alarm panels is preferred.
• CPR and First Aid are preferred.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.