Shift Manager - Food and Beverage

Responsibilities:

* Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
* Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
* Ensures compliance with regulatory controls both internal and external including but not limited to state and federal laws and the New York State Gaming Commission regulations
* Hires, trains and manages staff in accordance with organizational and approved departmental standards, policies and programs
* Maintains high food, service and health and safety standards
* Responds to guest and employee needs and resolves complaints and issues
* Inspects food outlets and observes workers and patrons to ensure compliance with occupational, health, and safety standards
* Controls labor and operating expenses
* Schedules and directs staff in the performance of work assignments.
* Maintains high visibility during peak periods
* Excellent written and communication skills
* Ensuring all Guests receive superior service
* Ability to work Flexible hours
* Perform other duties as assigned

Qualifications:

* Must be 21 years of age or older
* Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
* Must be a high school graduate or equivalent
* Must have two or more years related experience
* Must be available to work flexible shifts, weekends, and holidays

What's in it for you:

* Competitive Salary with annual performance reviews
* Comprehensive health coverage plan that includes medical, dental, and vision
* 401(K)/ Company Match
* Access Perks and Childcare discounts
* Target Salary Range: $60,000 -$65,000 per year

Physical Demands & Work Environment:

* Frequently required to lift up to a maximum of 30 pounds
* Regularly required to see, hear, talk, bend, twist, stand and walk; use hands to finger, handle, or feel; reach with hands and arms
* Able to interact with others while maintaining a positive and professional demeanor in a work environment that is frequently faced paced and noisy.
* The work environment contains bright lights, loud noise, and stressful situations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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