New

Director of Catering & Convention Services

Omni Hotels & Resorts
115000-115000
United States, Virginia, Hot Springs
1766 Homestead Drive (Show on map)
Aug 03, 2026
The Omni Homestead Resort & Spa The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match. Overview: This position oversees the Convention Services Department by ensuring a consistent product to standards, while maximizing profitability and protecting the integrity of the guest experience. Responsibilities: * Ensure smooth flow of information (communication) from Sales to Banquet Services and the Food & Beverage Department. * Prospect and establish an expanding base of accounts. * Prepare weekly, monthly, and quarterly Banquet & Catering forecasts as requested to monitor business flow accurately. * Continuously monitor and evaluate the level of service maintained by the Banquet Department. * Ensure that the department's standards are met and that all company policies and procedures are adhered to. * Attend/Conduct all designated Sales and Banquet meetings. * Plan, evaluate, organize and direct the activities of the Convention Services Managers. * Establish and maintain a rapport with outside purveyors, who provide services for the Hotel and its guests through the Convention Services Department. * Forecasts banquet food, beverage, and room rental revenues on an annual, monthly, and weekly basis. * Prepare six months rolling forecast and analysis. * Have a working knowledge of Food & Beverage product offerings. * Attend weekly staff and group resume meetings. * Tours the hotel function space and spot checks meeting room setups. * Ensure that all file turnover requirements are fulfilled. * Oversee the coordination of the Delphi Function Diary. * Attend out-of-hotel meetings as required. Qualifications: * 10+ years of Hotel Sales, Catering & Convention Services experience required. * High school diploma or equivalent. College degree preferred. * Knowledge of the operations of the hotel industry. * Dynamic, enthusiastic, creative leader who thrives under pressure and can perform multiple functions and troubleshot when needed. * Must have proven selling, negotiating and presentation skills. * Highly developed customer service skills with strong attention to detail. * Must be proficient in computer operations, BEO's, company approved spreadsheets and word processing. * Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations. * The ability to delegate, effectively train and coach. * Must be able to work a flexible schedule including night, weekends and holidays. * Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook. Delphi experience preferred. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.