Refinery Sales Team Leader - Account Management

Refinery Sales Team Leader - Account Management - Salt Lake City, UT

Are you passionate about building strong customer relationships, partnering with internal teams, and identifying opportunities to drive commercial growth?

Do you enjoy driving account growth, delivering technical solutions, and creating long-term value for customers?

Partnering with the Best

As a Refinery Sales Team Leader - Account Management you will be based out of a customer location in the Salt Lake City, UT area and you will be responsible for developing strategic customer relationships, leading account management activities, and driving commercial growth across assigned accounts. You will collaborate with customers, technical teams, and commercial stakeholders to identify opportunities, deliver innovative solutions, and ensure exceptional service execution while leading and developing a high-performing team.

Fueling Your Passion

As a Refinery Sales Team Leader - Account Management you will be based out of a customer location in the Salt Lake City, UT area and you will leverage your leadership, commercial, and relationship management expertise to maximize customer satisfaction, drive revenue growth, and strengthen market position. You will serve as a trusted advisor to customers while ensuring operational excellence and alignment with business objectives.

As a Refinery Sales Team Leader - Account Management, you will be responsible for:

Customer & Commercial

* Managing assigned customer accounts as the primary commercial and operational point of contact, building long-term strategic relationships while ensuring service quality, customer satisfaction, and business growth.

* Developing and executing account growth strategies by understanding customer objectives, identifying opportunities, and delivering value-added solutions that strengthen customer partnerships.

* Managing account financial performance, including revenue, profitability, budgeting, forecasting, and commercial objectives, while identifying trends and implementing actions to improve business results.

* Managing customer inventory and supply requirements to maintain product availability, inventory accuracy, and reliable support of customer operations.

* Leading customer business reviews and account planning sessions, clearly communicating account performance, opportunities, and recommendations to customers and key stakeholders.

Technical & Operational

* Applying a solid understanding of industrial chemical treatment technologies and sales processes to support customer operations, identify opportunities, and deliver value-driven solutions.

* Providing technical troubleshooting support, applying strong mechanical aptitude and analytical methods to diagnose operational challenges and recommend effective corrective actions.

* Utilizing laboratory data, analytical methods, test results, and system performance data to interpret findings and support customer recommendations, treatment optimization, and process improvements.

* Supporting field sampling, water testing, application maintenance, performance reporting, commissioning, and optimization of hydrocarbon process and industrial water treatment programs, including wastewater, boiler, and cooling tower applications.

Collaboration & Execution

* Collaborating with technical, operational, commercial, and cross-functional teams to resolve customer challenges and deliver technical sales solutions, projects, and customer-focused initiatives.

* Communicating complex technical information clearly and concisely to customers, internal teams, leadership, and other stakeholders.

* Ensuring compliance with Sales and Service Standards across assigned customer accounts and commercial activities.

* Driving continuous improvement initiatives that enhance customer experience, operational efficiency, treatment performance, and commercial results.

To be successful in this role, you will:

* Have a proven ability to build, maintain, and grow strong customer relationships while delivering exceptional service and value.

* Have experience building strong customer relationships and partnering with internal teams to identify opportunities, address customer needs, and drive commercial growth.

* Have strong business acumen to identify growth opportunities, develop customer strategies, and support commercial success.

* Have excellent communication, presentation, influencing, and relationship-building skills, with the ability to engage stakeholders at all organizational levels.

* Have strong organizational, project management, and problem-solving capabilities, enabling effective management of multiple priorities and delivery of customer-focused solutions.

* Have a customer-centric and continuous improvement mindset, driving operational excellence, commercial effectiveness, and customer satisfaction.

Preferred Qualifications:

* Have a Bachelor's degree in Chemical Engineering, Chemistry, or a related technical field.

* Have experience supporting chemical treatment applications in downstream, upstream, refining, or other industrial process environments.

* Have understanding of refinery processes and the chemical treatment programs used to support safe, reliable, and efficient operations.

* Have a minimum of 2 years of experience (preferred) in account management, sales, business development, or a related commercial role.

* Have a minimum of 2 years of experience (preferred) in hydrocarbon process treatment or water treatment for waste water, boilers, and cooling towers

Work in a Way That Works for You

This role may require schedule flexibility to support customer requirements, business priorities, travel, and commercial activities.

Work Schedule: Monday - Friday 07:00 AM - 04:00 PM 100% onsite in Salt Lake City, UT.

Working with Us

Our people are at the heart of our success. We foster a collaborative, inclusive, and performance-driven environment where innovation, teamwork, customer focus, and professional development are encouraged and rewarded.

Working for You

We offer a comprehensive compensation and benefits package designed to support your professional growth and well-being, which may include:

* Career development and training opportunities

* Medical and wellness benefits

* Financial and retirement programs

* Additional voluntary benefits

This position requires valid work authorization in the country of employment. The employer is unable to sponsor work authorization for this role at any time.

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.