Clinical Resource Equity Coordinator (Part-Time) (Night Shift) (Multiple Positions)

The Poison Control Center in the The R. Ken Coit College of Pharmacy is accepting applications for Part-Time Clinical Resource Equity Coordinators to join our Phoenix team. As a Clinical Resource Equity Coordinator you are part of a team that is responsible for coordinating patient transfer logistics for all transfer requests coordinated through the Arizona REACH Line. This critical team member provides ongoing support to internal and external stakeholders by ensuring patient transfers are occurring in a manner consistent with defined processes and protocols. This role is for you if you have a desire to make an impact on the lives of others while using your talent for customer service in a health sciences environment.

The Arizona Reach program is committed to bridging every community in Arizona through healthcare innovation. As a 24/7 service, Arizona Reach coordinates acute medical care transfers from IHS, PL 93-638, and critical access hospitals across Arizona. The program streamlines the transfer process by facilitating calls for placement, connecting practitioners, and following through on placement progress, allowing referring facility teams to remain focused on patient care. Join a team that not only saves practitioners time, but helps save patient lives.

Schedule may vary based on FTE and business needs. Some holiday work will be required

The availability requirements for this role are:

• Minimum of 5 days of availability per month.
• Available to work night shift.

Visa sponsorship is not available for this position.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

• Interprets and executes transfer requests to determine equipment and services required for a safe and smooth patient transfer.
• Organizes and delivers all clinical services as directed by clinical representatives of the Arizona Centralized Transfer Line.
• Determines if best to use external or internal resources based on factors which include but are not limited to urgency, system saturation, recent activity, and clinical expertise.
• Acts as an integral member of the centralized transfer line for patient transfers throughout the continuum.
• Compiles and prepares documentation related to appropriate sequence of events so as to provide quality transfers efficiently.
• Coordinates with internal personnel and external agencies to address continual demand for patient transfer and maintains a list of anticipated needs and projected resources in a complex environment.
• Receives, verifies, and provides ongoing follow-up requests and referrals/orders.
• Enters, maintains, and archives data in computer files for organizations as required using multiple software platforms.
• Builds referrals using information in patient medical record to provide minimum data necessary to coordinate patient services.
• Identifies, resolves and communicates real and potential problems and information to appropriate leadership members.
• Prioritizes safe utilization of resources.
• Creates and distributes individualized ad-hoc reports upon request.
• Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.
• Provides all customers of the state of Arizona with an excellent service experience by consistently demonstrating our core and leader behaviors.
• May supervise or train staff depending on work assignment.

Knowledge, Skills, and Abilities:

• Knowledge of medical terminology and human anatomy a plus.
• Ability to stay calm under high-pressure conditions and timelines.
• Excellent customer service skills, and ability to multi-task in a fast-paced environment.
• Ability to be detail-oriented and have good organizational skills.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

• High School Diploma and five (5) years of relevant work experience required.

OR

• Associate's degree and three (3) years of relevant work experience required.

OR

• Bachelor's degree and one (1) year of relevant work experience required.

• Previous experience as a Medical Scribe, CNA, LPN, RN, EMT, or Medical School student preferred.