Membership Processing Specialist - Business

Membership Business Processing Specialist

On Target Earnings: $35,360 (Bonus Potential)
Location: West Plains, MO- Onsite

The Membership Processing Specialist is responsible for ensuring accurate member invoicing, efficient information management, and exceptional customer service. The ideal candidate is detailoriented, organized, and committed to maintaining high-quality standards across all membership processes.

Why Choose GMR?Global Medical Response(GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you'll embark in meaningful work that will make an impact on you and the customers we serve. View our employees' stories on how we provide care to the world atwww.AtaMomentsNotice.com.

Responsibilities:

• The Membership Processing performs data entry, database updates, and general information management
• Process incoming and outgoing mail, including member invoicing
• Handle payment processing and daily balancing
• The Membership Processing conducts records research and maintain accurate member files
• Respond to incoming coordinator calls and provide timely support
• The Membership Processing delivers excellent customer service across phone, email, and in-person interactions
• Assist with typing, filing, and other administrative tasks as needed
• Maintain quality standards and ensure accuracy in all membership records
• Work flexible hours, including weekends, as required
• Perform other duties as assigned to support department operations

Minimum Required Qualifications:

• High school diploma or equivalent
• Minimum 2 years of customer service and/or sales experience
• Working knowledge of Microsoft Office

GMR's Core Behaviors-keep care at the center, raise your hand, seek to understand, find a way together and be accountable-unite our teams and set us apart in emergency medical services.