Assistant Director of Academic Advising

At the University of North Carolina Wilmington, we are driven by a clear purpose: to empower student success, advance innovation, and strengthen the communities we serve. Guided by our strategic vision and commitment to excellence, UNCW offers a dynamic and collaborative environment where employees can make meaningful contributions while growing their careers.

Located in coastal North Carolina, UNCW combines the energy of a thriving academic community with the natural beauty of nearby beaches and outdoor spaces. Here, professional opportunity is balanced with an exceptional quality of life-creating a workplace where you can thrive both personally and professionally.

As a member of the Seahawk community, you'll benefit from a culture that values well-being, lifelong learning, and connection. UNCW offers a competitive and flexible benefits package designed to support your health, financial well-being, and professional growth. From comprehensive health coverage and retirement options to generous paid leave, tuition opportunities within the UNC System, learning and development opportunities, and wellness programs, UNCW is committed to helping you thrive both at work and in your personal life.

The Assistant Director of Academic Advising is part of a leadership team in the CHSSA Dean's Office Academic Resource Center ( ARC). The ARC is a team of primary-role advisors who collaborate with the academic departments to provide holistic advising support for undergraduate students in our college. The ARC focuses on the recruitment and retention of CHSSA students, orientation advising for incoming students, and registration advising each semester.

Reporting to the CHSSA Director of Academic Advising, the Assistant Director serves as the primary leader and liaison for implementing effective advising strategies for multiple CHSSA academic departments and is responsible for the initial onboarding and continuous training of academic advisors within the ARC. This work involves a comprehensive, solution-oriented approach to managing curriculum, policy, and process changes impacting CHSSA academic departments and ARC primary role advisors by conveying pertinent information and applying creative problem-solving. The Assistant Director provides oversight and leadership to up to six Academic Advisors and provides direct academic advising services for a caseload of approximately 100-150 new and returning students in support of the College's strategic goals regarding orientation, transitional support, enrollment, retention, persistence, progression, and major declaration. This role serves as a key member of the ARC leadership team, assisting the Director with overall unit management, strategic planning, and policy implementation. This position requires effective communication, collaboration, and coordination with internal and external stakeholders, including CHSSA Academic Departments and campus partners, to ensure consistent, high-quality advising services.

The Assistant Director provides oversight and leadership to up to five Academic Advisors and provides direct academic advising services for a caseload of approximately 100-150 new and returning students in support of the College's strategic goals regarding orientation, transitional support, enrollment, retention, persistence, progression, and major declaration. The ARC team helps students understand academic policies and procedures, their degree plans, and campus resources and services available to them. These positions advise on course selections appropriate to the student's academic goals, monitor academic performance, assist in timely declaration of a major or pre-major, maintain advising files, and support students during academic and personal difficulty and make appropriate referrals as needed. The ARC team identifies problems requiring intervention and assist with strategies for academic recovery as needed.

The ARC team helps students understand academic policies and procedures, their degree plans, and campus resources and services available to them. Working with other faculty and staff, the Assistant Director provides support to help position students for success during and after their time at UNCW. Advisors work with students from diverse populations with different strengths and needs. The Assistant Director will develop a detailed understanding of student-related policies and advising best practices in order to provide individualized support for students.

The Assistant Director will use a holistic approach to address student needs by establishing strong relationships with students to guide them in exploring areas of study and resources necessary to be successful. The ARC team participates in orientation sessions and provide accurate academic information to support students as they make enrollment and curricular decisions. This position will report to the Director of Academic Advising. This position relies heavily on effective communication via phone, video conference, email, and in-person; therefore, the Assistant Director needs to be an excellent communicator, self-starter, quick learner, and able to work in a collaborative environment.

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The Academic Resource Center ( ARC) is housed within the College of Humanities, Social Sciences, and the Arts which houses approximately 240 faculty and 53 staff.

The college is comprised of 14 departments and 1 program:

The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to- BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering.

The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of "Doctoral Universities: High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application. Applications must be submitted through the online application system to be considered.