New

Associate Director - University Registrar

NC Central University

life insurance, flexible benefit account, paid holidays, sick time, tuition assistance, 401(k), 403(b)

United States, North Carolina, Durham

1801 Fayetteville Street (Show on map)

Sep 18, 2026

Posting Details

Position Information

Position/Classification Title	465016: IT Systems Support Professional, Systems Administrator
Working Title	Associate Director - University Registrar
Position Number	601810
FLSA	Exempt
Appointment Type	Permanent - Full Time
Tenure Track	No
FTE	1 = 40 hours/week, 12 months
If time limited, duration date
Department Hiring Range	The salary is competitive and will be determined based on the candidate's educational background, relevant experience, qualifications, and demonstrated expertise.
EEO-1 Category	Professionals
SOC Code	15-1142 - Network and Computer Systems Administrators

Position Overview

Be an Eagle - Where Purpose Takes Flight!	Are you ready to make an impact? At North Carolina Central University ( NCCU), we are more than an institution-we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as 'The City of Medicine,' NCCU has been a cornerstone of education since 1910, fostering innovation and progress. Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement. An opportunity awaits you at NCCU, where your purpose can take flight. Visit NCCU.edu.
Employee Benefits	Employee Benefits available to NCCU permanent employees include the following and more: Accrued Vacation and Sick Leave Community Service Leave NC State - Health Benefits NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more 11-12 Paid Holidays Teachers and State Employees Retirement System (TSERS) Optional Supplemental Plans - 401k, 403b, 457b and 457 Employee Assistance Program (EAP) Campus Recreation Center Discount University Bookstore Discount and more.
Primary Function of Organizational Unit	The primary purpose of the University Registrar is responsible for maintaining the integrity of all students' academic records, admissions, and registration information. Inherent in that function is the responsibility of disseminating information from those records as needed but within compliance guidelines established both by law (such as the Buckley Amendment, FERPA - Family Educational Rights and Privacy Act) and by university policy.
Primary Purpose of Position	The Primary Purpose of the Associate Registrar Position at North Carolina Central University is to support the Office of the Registrar by managing academic records, course registration, and graduation processes under the supervision of the University Registrar.
Required Knowledge, Skills, and Abilities	Working knowledge of the Banner Student Module, including functional processes and activities related to student registration, records, and other Registrar operations. Working knowledge of WEBFOCUS and ARGOS, including the ability to access, analyze, and report institutional data. Knowledge of registration and student records processes within a higher education institution. Ability to accurately write, execute, and maintain ad hoc and standard reports using ARGOS and/or WEBFOCUS. Ability to troubleshoot functional system problems, identify potential causes, and coordinate appropriate solutions with technical support staff and system technicians. Ability to demonstrate and apply general knowledge, skills, and practices associated with Registrar systems and functional activities. Ability to develop a logical workflow for simple applications that support functional and technical system needs. Ability to design input/output processes and file specifications to support effective data management and reporting. Ability to develop and maintain policies and procedures manuals related to functional and technical system activities. Strong analytical and problem-solving skills, with the ability to interpret system requirements, identify issues, and develop effective solutions. Ability to communicate effectively with functional users, technical staff, and other stakeholders to support the efficient operation and continuous improvement of Registrar-related systems and processes.
Minimum Education/Experience	Master's degree in Higher Education Administration, Business Administration, or a closely related field. A minimum of five (5) years of progressively responsible experience in a University Registrar's Office or a closely related functional area. Prior experience with Ellucian Banner and DegreeWorks, including knowledge of student information systems and degree audit processes. Excellent written and verbal communication, interpersonal, and customer service skills, with the ability to effectively interact with students, faculty, staff, and other stakeholders. Strong organizational, analytical, and problem-solving abilities, with the ability to assess complex issues and develop effective solutions. Knowledge of FERPA regulations, academic policies, and student records management practices, including the appropriate handling of confidential student information. Ability to manage multiple priorities, meet established deadlines, and maintain confidentiality while working in a fast-paced higher education environment.
Licenses or Certification required by Statute or Regulation	n/a
Pre-Employment Requirement	Pre-Employment Requirements: You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal background checks, and education/license verification prior to employment. North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Equal Opportunity Employer	Consistent with the policy of the State of North Carolina, North Carolina Central University ( NCCU) reaffirms that it has been, and will continue to be, the policy of this University to be an equal opportunity employer. North Carolina Central University is committed to providing educational opportunities and prohibits discrimination against students, applicants, employees, or visitors based on race, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status. Any individual alleging discrimination based on sexual orientation cannot grieve beyond the University's internal grievance process. In keeping with this policy, and to further the principle of equal opportunity, all other personnel matters such as recruitment, selection, hiring, promotion, compensation, performance appraisal, disciplinary actions, benefits, transfers, separations, reduction in force, grievance procedures, company-sponsored training, education, tuition assistance, and social and recreational programs will also continue to be administered in accordance with this policy.
Work Location	Fully On-site (dedicated office at Duty Station)

Primary Responsibilities and Duties

Function

Planning and Organizing