Assistant Universal Banker

About Minnwest: Minnwest is a family owned, community bank based in Minnesota and South Dakota. We believe our success is measured by the extent in which we have a positive impact on the communities we serve. We are committed to building strong, vibrant communities through our core values:

• The customer is the first priority.
• We will keep all of the commitments we make.
• We are the people who get things done.
• We will work together as a team.

Job Summary: Universal Bankers are responsible for delivering exceptional customer service while building and maintaining customer relationships. This role supports a variety of banking functions including transactional services, account opening, consumer lending support, digital banking education, and identifying customer financial needs.

Level placement is based on experience, knowledge, and demonstrated banking expertise.

There is occasional travel (<5%) to the Minnwest Bank Training center in Eagan, MN for Universal Banker Training.

Universal Banker I (Assistant)
Starting Pay Range: $18/hour
Primary Responsibilities:

• Provide exceptional customer service during all customer interactions
• Process customer transactions accurately and efficiently, recognizing red flags regarding frauds and scams
• Assist customers with basic account maintenance and digital banking tools
• Perform teller functions including but not limited to: receiving checks and cash for deposit, verifying cash and endorsement, issuing receipts, issuing cashiers checks, cashing checks, and paying out fund upon verification of signature and balance, balancing of cash drawer and maintaining established cash level.

Minimum Requirements:

• 6 months cash handling and customer service experience
• Strong attention to detail and accuracy
• Dependable, organized, team player with a positive attitude
• Ability to communicate with customers in a professional manner.
• Basic computer skills, including proficiency with the Microsoft Office Suite
  

Universal Banker II
Starting Pay Range: $19-$21/hour
Primary Responsibilities:

• Provide exceptional customer service during all customer interactions
• Process customer transactions accurately and efficiently
• Assist customers with basic account maintenance and digital banking tools

Minimum Requirements:

• High school diploma or equivalent
• 1 year cash handling and customer service and successful completion of consumer account opening training
• Strong communication and interpersonal skills
• Ability to learn banking systems and procedures
• Teamwork

Schedule: Monday - Friday: 8 am - 5 pm, Rotating Saturdays 9 am - 12 pm

Minnwest Benefits: In addition to salary, Minnwest Bank offers a comprehensive benefits package, including incentive and recognition programs. Minnwest Bank is focused on taking care of our employees and their families, and supporting their health and financial well-being, including:

• Comprehensive Medical, Vision and Dental Insurance
• Retirement savings including 401(k) with Employer Match and Employee Stock Ownership Plan (ESOP)
• Paid Holidays and Competitive Paid Vacation Days
• Paid Parental Leave
• Short- and Long-Term Disability
• Life, Critical Illness, and Accidental Insurance
• Tuition Reimbursement and Career Development Opportunities
• Employee Assistance Program (EAP)
• Paid Time Off to volunteer in your community
• Opportunities to connect with others through our diversity and inclusion focused Employee Resource Group

All benefits are subject to eligibility requirements.

Workplace Environment:

• Requires face-to-face interaction and coordination of work with customers, other employees and departments, and in-person interaction.
• Working at a computer and utilizing a telephone
• Occasionally lifting up to 50lbs

A full background check, including federal, state, county, and civil, and general financial credit check will be conducted on the final candidate for this position. Candidate must pass the background check and financial credit check in order to obtain employment with Minnwest. Failure to meet any of the requirements may result in a rescission or your offer of employment.

EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.