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Member Services and Events Coordinator

Lane Community College
life insurance, vision insurance, vacation time, sick time, long term disability
United States, Oregon, Eugene
Nov 02, 2026
Posting Details
AA/EEO Statement


AA/EEO Statement:
Lane Community College is an Affirmative Action, Equal Opportunity, Veteran, and Disability employer committed to equity, inclusion, belonging, and accessibility. We value diverse perspectives and encourage applications from individuals of all backgrounds, particularly those who have been historically underrepresented or underserved in higher education and employment.
Veterans Statement:
Lane actively recruits veterans and those with disabilities for all positions. For accommodations and questions call 541-463-5586.

  • Veterans, please fax, e-mail, mail or deliver your documentation (DD214/DD215/letter of disability) to Human Resources, deneaultj@lanecc.edu, 541-463-3970
  • Lane Community College ensures that all documentation submitted to HR will remain confidential.

Position Information:














Posting Number: 260092
Job Title: Member Services and Events Coordinator
Applicant Notification:
KLCC Public Radio is continuing to expand our services to Oregonians and deepen our connection with communities across western and central Oregon. The Member Services & Events Coordinator will be a key ambassador for KLCC, playing an important role in bringing our public service, mission, and programming to life across various channels, including by phone, online, events, and mail.

This position is an opportunity to join an effort to grow mission-driven journalism and build community connections. The role will advance efforts to strengthen our relationship with a growing community of supporters, while helping connect new audiences with KLCC's essential public service. It requires a strong interest in and knowledge of public media; excellent communication, organizational and interpersonal skills; and comfort engaging with the public in face-to-face settings.
Search Information

  • Lane uses a redacted application for screening Minimum Qualifications. Please complete the online application in its entirety. See our FAQs for more details.
  • Provide all documents as requested.
  • A resume may not take the place of any section of the application.
  • Transcripts are required for this position at the time of application. See instructions below.
  • Incomplete applications will not be considered.
  • Application is used to determine the initial salary placement for selected candidates. All employment and education history will be considered.

Location: KLCC
Classification: Project Specialist 1
Position Type: Classified
Anticipated Start Date: Upon hire
Salary/Wage: Hourly
Salary/Wage Range: $22.78 - $33.40 Hourly (Classified Salary Level 10)
Salary/Compensation Statement:

  • Hourly wage reflects an approximate annual salary of $47,378 to $69,481.
  • New employees may not be placed on the salary schedule higher than any current employee in this classification with the same or greater number of years' relevant experience and education.
  • Lane's robust Benefits package includes a generous contribution toward medical, dental and vision insurance, basic term life insurance, long term disability, vacation leave, personal time and paid sick leave.
  • Lane Community College is considered a qualifying public employer for the purposes of the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness program, full-time employees working at the College may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions regarding your loan eligibility should be directed to your loan servicer or to the US Department of Education.

Grant Statement:
KLCC is an independently funded department and continuation of this position is contingent upon donor funding.
Working Schedule:
Full-time; Variable work hours based upon department needs. Some weekend or evening hours are required to coordinate fundraising and community events.
FLSA: Non-Exempt
Position Status: Permanent
Full/Part: Full-Time
Annual Schedule: 260 Day (12 Month)
Annual Schedule Details:
Quicklink for Posting: https://jobs.lanecc.edu/postings/13693
Posting Text




Posting Date: 10/20/2026
Closing Date: 11/22/2026
Applicant Pool: No
Open Until Filled: No
Required Qualifications




Required Education:

  • Associate degree course work or training in business, communications, nonprofit administration, marketing, or a related field
  • A combination of education and work experience will be considered to satisfy degree requirement

Required Experience:
  • Two (2) years of experience providing customer service, administrative support, donor relations, event coordination, communications support, or related work
Licensure or Certification Requirements:
Language Requirements: Multilingual applicants are encouraged to apply.
Conditions of Employment:

  • Successful applicants are required to complete a criminal background check. Infractions do not necessarily disqualify a candidate, and will be evaluated on a case-by-case basis. See our FAQs for more detail.
  • Must work and reside in the state of Oregon at the time their work is being performed.

Preferred Qualifications










Preferred Education:
Bachelor's degree or postgraduate work in marketing, fundraising, non-profit management or related fields.
Preferred Experience:

  • Experience working in public media, nonprofit organizations, higher education, membership organizations, or fundraising environments.
  • Experience using donor management or customer relationship management (CRM) systems.
  • Experience coordinating events and community engagement activities.
  • Experience managing social media content for an organization.

Bilingual/Multicultural Statement:
We welcome applicants who bring a wide variety of perspectives, backgrounds, linguistic identities, and lived experiences. We especially encourage candidates from groups historically and currently underrepresented and underestimated in higher education to apply, knowing that diverse voices enrich our collective understanding, strengthen our community, and embody the culture of belonging we strive to build. Visit here for more information.

KLCC values applicants who can further its role of reflecting the diversity of our community through its news and programming.
Equivalency Statement:
We want to find the best candidate for the job, and that candidate may be one who comes from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought. We encourage you to apply, even if you do not believe you meet every one of the qualifications described. You are also encouraged to address in the optional Supplemental Question how your professional and lived experience, scholarship, teaching, mentorship and/or service will contribute to the Lane mission of transforming lives through learning.
Position Purpose:
Day to day, the Member Services & Events Coordinator provides administrative, donor relations, audience engagement, and event support for KLCC Public Radio. This includes gift processing, donor acknowledgment, fulfillment and mailing of prizes and premiums, event logistics, financial reconciliation support, and audience communications. The coordinator serves as a primary point of contact for donors, listeners, community members, and event participants, ensuring accurate recordkeeping and responsive customer service in support of KLCC's mission and fundraising goals. This position plays a pivotal role in the planning and execution of on-air membership drives, as well as digital fundraising campaigns.
Essential Functions:
Donor Relations and Gift Administration

  • Process charitable contributions, sponsorship payments and other revenue transactions using CMS software. Distribute receipts, acknowledgments and donor communications via mail and digital.


Communications and Audience Engagement
  • Route and respond to member inquiries via mail and mail. Post KLCC content on social media and digital channels. Assist with developing copy and graphics to support fundraising and promotional initiatives.
Administrative Support
  • Utilize database to reconcile donations, membership revenue, event income, and related financial transactions. Maintain organized records of donations, acknowledgments, premiums, ticket distributions, and event-related expenses.
Fundraising Campaigns
  • Provide support for the planning and execution of on-air membership drives and digital fundraising campaigns, including donor assistance, data tracking and scheduling.
Event and Community Engagement Support
  • Coordinate logistical arrangements for events and fundraising activities. Maintain registration lists, ticket distribution and attendee communications. Provide on-site support, including setup, registration, donor hospitality, and operations. Research and plan thematic and venue opportunities for community engagement activities.
Institutional Responsibilities

  • Understand and carry out Lane Community College's commitment to student success, lifelong learning, and community service.
  • Ensure the implementation of the College's Affirmative Action and Equal Employment Opportunities concerning policies, goals, and timetables in assigned areas. Ensure staff development on diversity, inclusive climate, and respectful learning and working environment issues.
  • Problem solve and manage sensitive information with appropriate awareness of FERPA standards; maintain confidentiality and sensitivity to the privacy needs of students.
  • Other duties as assigned.

Equity and Inclusion

  • Demonstrate Lane Community College's core value of social justice by ensuring equity and inclusion skills such as respect, inclusiveness, reflecting, valuing of cultural and personal differences. These are the basis of employee and student interpersonal communications and relationships and are applied to all position responsibilities.
  • Duties are carried out respectfully, regardless of age, color, disability, gender, gender identity or expression, social class, marital status, national origin, race, ethnicity, religion, sexual orientation, veteran's status, nationality, age, language, origin or employment status.
  • Must demonstrate an active concern for meeting the needs of students, staff, and the public.
  • Actively assist with ADA compliance in conjunction with Human Resources and the Center for Accessible Resources departments; support appropriate access for persons with disabilities in order to provide for the success of students and staff; mentor and role model cultural competency for persons with disabilities.

Supervision Statement:
This position reports to the Director of Membership and Outreach and will work closely with the General Manager and Director of Philanthropy.
Physical Demands/Working Environment:
Work is performed primarily in an office environment with regular use of computers and standard office equipment. Duties may require occasional evening and weekend work to support fundraising activities, station events, and community outreach programs. Occasional lifting, carrying, and moving of event materials and supplies may be required. KLCC covers communities throughout western and central Oregon and occasional travel outside Eugene-Springfield may be assigned. Work Safely.
Knowledge Skills and Abilities:
Knowledge of:

  • Customer service principles and practices.
  • Office administration and recordkeeping procedures.
  • Social media platforms and digital communication tools.
  • Event planning and coordination processes.
  • Donor privacy and secure data handling practices.


Skill in:

  • Providing responsive and professional customer service.
  • Maintaining accurate records and processing detailed information.
  • Organizing multiple projects and priorities simultaneously.
  • Written and verbal communication.
  • Using database, spreadsheet, and office productivity software.

Ability to:

  • Establish and maintain effective working relationships with donors, listeners, volunteers, community members, and colleagues.
  • Exercise sound judgment, discretion, and confidentiality.
  • Interpret and apply policies, procedures, and guidelines.
  • Work independently and collaboratively in a team environment.
  • Adapt to changing priorities and deadlines.
  • Demonstrate a commitment to equity, inclusion, and respectful engagement with diverse communities.

Applicant Instructions:
Applicant Instructions

  • Lane uses a redacted application for screening Minimum Qualifications. Incomplete applications will not be considered. All fields in the application must be completed, including employment dates, work hours, and detailed job duties. See our FAQs for more details.
  • Resume / Curriculum Vitae (CV) may not take the place of any section in the application.


Required Documents
To be considered a candidate for this position, all of the following must be included in the application package:

  1. Application - Complete and submit online via the applicant portal.
  2. Resume - Comprehensive of experience, education, and accomplishments.
  3. Cover Letter - Clearly detailing how this position aligns with your qualifications and career goals.
  4. Transcripts - See instructions below.

If applicable: DD214 - Veterans, please fax, e-mail, mail, or deliver your documentation (DD214/DD215/letter of disability) to Human Resources at Lane Community College, attn. Jill Deneault, deneaultj@lanecc.edu, Fax: 541-463-3970.
Additional Documents and Letters of reference are not accepted.
Questions?

  • For assistance with the online application call Human Resources at 541-463-5586.
  • For position questions contact Jill Deneault, deneaultj@lanecc.edu.

How to monitor your application:

  1. Enter recruitment@lanecc.edu into your Safe Senders list. Notifications will be sent toward the end of the search process.
  2. Visit your Employment Opportunities account. The main page will show your status in the search.

Positions close at 9:00 pm PT.
Transcript Instructions:
Attach under "Optional Documents", fax, e-mail, deliver or mail to:
Lane Community College
Human Resources
Posting #260092, Attn: Jill Deneault
4000 E. 30th Ave.
Building 3, 1st floor
Eugene, OR 97405
Fax: (541) 463-3970
E-mail: Jill Deneault, deneaultj@lanecc.edu

  • If you have obtained a degree higher than the required education for this position, then unofficial transcripts are required to ensure an accurate salary placement is conducted.
  • International degrees will require a foreign degree evaluation for their US equivalent. For more details, click here.

Union Association: LCC Employees Federation (Classified)
Applied = 0

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