Manager - IT EPIC
 Presbyterian Healthcare Services | |
life insurance
| |
 United States, New Mexico, Albuquerque | |
| 1100 Central Avenue Southeast (Show on map) | |
 Nov 03, 2026 | |
|
Location Address: 9521 San Mateo NE Albuquerque, NM 87113-2237Compensation Pay Range: Minimum Offer $0.00 Maximum Offer $0.00 Now Hiring: Manager - IT EPICSummary: The Manager, IT Services is responsible for the management of one or more IT services, to include the implementation, support and enhancement, as well as the aligned customer relationships. The role is responsible for effectively analyzing, planning, organizing, and leading teams while managing risk, workload, scope, resource capacity, schedule, and budget. In addition, this role is responsible for managing all process documentation for their owned services, as well as support and oversight of all enhancements to those processes.In addition to the responsibilities for their owned applications, this role is a contributor to overall IT process/policy changes and has the authority to provide recommendations for processes/policies to be submitted to IT senior leadership for final approval. This role is responsible for their teams adherence to the organizations and departments processes and policies. The Manager, IT Services also is responsible forAplanning andAensuringAregulatoryAcompliance and oversight, ITIL service management, customer service,Aand relationship engagement with keyAseniorAbusinessAoperational leaders forArespectiveAapplicationsAand technologies.A This role is also responsible for coordinating and communicating among executive sponsors, process owners, project team, customers, peers and other stakeholders. It is expected that this role have knowledge across multiple infrastructure platforms and processes. Provides input to IT leadership for forecasting costs and benefits related to process improvement goals. This position also works closely with project sponsors, business and technical partners, subject matter experts, end users, technical resources (internal and third-party vendors), senior management, and executives in the delivery and support of applications that ensure that the needs of business users are fully addressed, and continuous improvement is being achieved This role aligns enterprise application strategy in support of the business strategy. The IT manager works in an integrated fashion with the cross functional IT areas and business stakeholders. Type of Opportunity: Full time Job Exempt: Yes Job is based: Reverend Hugh Cooper Administrative Center Work Shift: Days (United States of America) Responsibilities:
Qualifications: Qualifications for IT Manager:
Preferred Qualifications:
All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits. Wellness Why work at Presbyterian? About Presbyterian Healthcare Services Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans. AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses. We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services | |