$41,506.00 - $61,927.00 Annually
Civil Service Permanent Full-Time
Department of Human Services
11/17/2026 11:59 PM Eastern
Bureau of Hearings and Appeals / Administrative Region
555 Walnut Street, Suite 104
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THE POSITION
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Do you excel at managing documents, coordinating schedules, and communicating effectively with a diverse group of individuals in a professional environment? As a Legal Assistant 1 with the Department of Human Services, you will provide essential legal clerical support that helps keep the appeals process running smoothly within the Bureau of Hearings and Appeals' Administrative Region. From preparing legal documents to maintaining accurate records and coordinating hearing activities, your contributions will support critical operations throughout the region. Bring your talents to a team where accuracy, service, and professionalism make a meaningful impact every day.
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DESCRIPTION OF WORK
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The Legal Assistant 1 provides legal and administrative support for the Bureau of Hearings and Appeals by helping manage appeals, hearing schedules, legal documents, and case records. This position supports timely case processing, accurate recordkeeping, and compliance with procedural requirements. As a Legal Assistant 1, you will perform the following duties:
- Appeal Review: Analyze appeals for compliance with procedural regulations and recommend appropriate processing actions
- Hearing Scheduling: Coordinate hearing schedules, send notices, and manage cancellations or rescheduling activities
- Document Preparation: Prepare legal forms, orders, subpoenas, adjudications, and related correspondence for review and signature
- Records Maintenance: Organize case files, upload documents, and verify information accuracy within bureau systems
- Stakeholder Communication: Respond to inquiries, coordinate with hearing participants, and share information appropriately while protecting confidentiality
- Case Tracking: Monitor deadlines, update database records, document appeal activity, and process appeal-related actions
Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information:
- Full-time employment, 37.5 hours per week
- Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
- Telework: You may have the opportunity to work from home (telework) part-time after successfully completing your training and probationary periods, depending on individual eligibility, and the operational needs of the bureau. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
- Salary: The starting salary is non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
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REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
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QUALIFICATIONS Minimum Experience and Training Requirements:
- Three years of responsible clerical, enforcement or investigative work; or
- An equivalent combination of experience and training.
Other Requirements:
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
- You must be able to perform essential job functions.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
Veterans:
- Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
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EXAMINATION INFORMATION
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- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.
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