Administrative Coordinator - The Fletcher School

The Fletcher School at Tufts University, founded in 1933, is a premier graduate school of global affairs, offering interdisciplinary study, research, and practice of international affairs, law, and business. Emphasizing experiential learning, Fletcher's impact is exemplified by its global network of more than 11,000 alumni in 148 countries. With a mission to educate leaders and advance solutions through government, business, and civil society, Fletcher works at the intersection of the most complex global challenges in a constantly evolving and interconnected world. Fletcher's Communications, Public Relations, and Marketing department is responsible for building and promoting Fletcher's brand, informing and engaging its community, and marketing the school's offerings.

Under limited supervision, the Administrative Coordinator provides advanced administrative support and coordinates operations for the Academic Dean, Associate Deans and Academic Affairs office. Handles confidential situations, resolves problems and serves as primary resource for students, faculty staff and other constituents.

Essential Functions:

• Serves as highly visible resource for internal and external constituents; explains/enforces department policies and procedures; researches and resolves escalated problems or concerns and may communicate on behalf of managers. Coordinates faculty and academic processes.
  
  
• Produces and edits complex documents, reports, spreadsheets and material for presentations. Responds to routine correspondence; prepares meeting agendas and minutes.
  
  
• Coordinates multiple calendars and schedules complex meetings and logistics that may include external groups/constituents.
  
  
• Oversees daily operations of Academic Affairs office. Evaluates workflow, productivity and customer service. Oversees services from university departments to ensure technology, facilities, procurement and other needs are met.
  
  
• Coordinates plans and logistics for projects and larger scale events. Handles marketing and publicity, communication with speakers and coordination of venue. Tracks project timelines and deliverables.
  
  
• Monitors and tracks expenditures, researches and resolves problems, prepares reports, assists with assigned projections and works with department/unit leadership as needed. May assist with monitoring grants and contracts.
  
  
• Trains new support staff, students and onboards new faculty. May provide direction, guidance and feedback on work performance. Prepares and monitors 1-2 student workers.
  
  
• Performs other duties as needed.

Basic Requirements:

Knowledge and experience typically acquired by:

• High school diploma/GED and 5+ years in an administrative support role
• Advanced knowledge of Microsoft office suite.
• Ability to monitor financial transactions.
• Strong organizational and interpersonal skills.

Preferred Qualifications:

• Bachelor's degree
• Experience in administrative support in the higher education environment