Technical Writer/Editor

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Technical Writer/Editor

Location(s): Walpole, MA

Job Summary
The Manufacturing Technical Writer II is responsible for developing, writing, editing, and processing high-quality, compliant technical documentation and procedures supporting Manufacturing operations. This role focuses on maintaining accurate and compliant Quality System documentation, including manufacturing work instructions, forms, guidance procedures, and risk files.

The successful candidate will collaborate with Manufacturing, Quality, Engineering, and Technical teams to understand products and processes, translate complex technical information into clear documentation, and ensure documentation meets quality and compliance requirements.

This position requires strong attention to detail, organizational skills, critical thinking, and effective communication to manage multiple documentation projects and meet established timelines.

Key Responsibilities

• Write, edit, and process compliant Quality System documents and procedures, including manufacturing work instructions, manufacturing forms, guidance procedures, and risk files.
• Create and edit flowcharts, diagrams, and other visual aids to support technical documentation.
• Collaborate with Manufacturing, Quality, Engineering, and Technical teams to understand products, processes, and documentation requirements.
• Support documentation activities for manufacturing-related projects, including process scale-ups.
• Research technical and engineering information using drawings, design specifications, test specifications, product prototypes, and input from subject matter experts.
• Manage all phases of the document development lifecycle, including project scope, requirements, documentation design, development, and revision.
• Gather and incorporate stakeholder feedback to improve documents and procedures.
• Track documentation progress, communicate status updates, and ensure project milestones and deadlines are met.
• Provide training support related to the document change process.
• Identify opportunities to improve documentation processes, business methods, and technical components.

Required Qualifications

• 3-5 years of technical writing experience.
• Strong written and verbal communication skills.
• Excellent attention to detail and organizational abilities.
• Ability to independently plan, track, and report on multiple documentation projects.
• Ability to translate complex technical information and data into clear, concise documentation.
• Strong critical-thinking and problem-solving skills, with an understanding of quality and compliance requirements.
• Ability to manage multiple assignments and meet established deadlines.
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
• Good understanding of technical documentation practices and processes.

Preferred Qualifications

• Experience working with SAP.
• Experience preparing manufacturing documentation and Quality System procedures.
• Familiarity with manufacturing processes, technical specifications, and engineering documentation.

Role Expectations

• Work independently in a self-managed and results-oriented environment.
• Apply technical knowledge, methods, and tools to solve non-routine documentation challenges.
• Contribute to team objectives and project deliverables.
• Provide functional guidance and support to operational teams and colleagues.
• Identify opportunities to improve documentation workflows and business processes.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.