Undergraduate Advisor

Position Number: 40071819

Payroll Title: BLANK AST 3 CX (004722)

Job Code: 004722

Job Open Date: 11/5/2026

Application Review Begins: 11/20/2026

Department Code (Name): CMST (DEPARTMENT OF COMMUNICATION)

Percentage of Time: 100

Union Code (Name): CX - Clerical/Admin

Employee Class (Appointment Type): Staff: Career

FLSA Status: Non-Exempt

Classified Indicator Description (Personnel Program): PSS

Salary Grade: STEPS

Pay Rate/Range: The budgeted salary that the University expects to pay for this position is $30.82/hr. Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University. The full salary range for this position is $30.82 to $44.16/hr.

Work Location: Social Sciences & Media Stds - 4005

Working Days and Hours: M-F; 8am-5pm

Benefits Eligibility: Full Benefits

Type of Remote or Hybrid Work Arrangement, if applicable: Hybrid possible (Both UC & Non-UC locations), pending successful completion of 6-month probationary period.

Special Instructions:

For full consideration, please include both a resume and a cover letter as part of your application.

Department Marketing Statement:

The UCSB Department of Communication is internationally known for its research and instruction in communication processes and effects. The program focuses on human interaction, especially its social impacts and practical applications. Our goal is to provide theoretically motivated, innovative, and methodologically rigorous research, teaching, and service. We aim to help students understand how messages are developed, interpreted, and exchanged to inform, influence, and connect across a wide range of social contexts and cultures.

Benefits of Belonging

Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC

Brief Summary of Job Duties:

Under the general supervision of the Student Affairs Manager, with additional direction provided by the Department Chair, is responsible for coordinating undergraduate services for the Department of Communication. Along with another Undergraduate Advisor, provides individual academic advising to 1800+ pre- and full- majors in Communication. Advises students and faculty on all aspects of undergraduate affairs (ie. major requirements, academic planning, course requirements, academic problems, transfer coursework, independent studies, internship opportunities and graduation, etc). Works to process student petitions as needed and interface with other advising offices as necessary. Provides guidance and works as a leading team member with student peer advisors. Works with College of Letters and Science advisors to accurately communicate college policies to students. Provides input to the Business Officer, Department Chair, and the Undergraduate Affairs Committee regarding a wide variety of issues affecting students.

Required Qualifications:

• 1-3 years administrative experience.
• Strong organizational skills and the ability to handle multiple tasks under pressure of deadlines and frequent interruptions.
• Excellent communication and interpersonal skills, assertiveness and diplomacy, and critical attention to detail.
• Ability to exercise good judgment, common sense, and discretion, while providing careful attention to detail.
• Basic knowledge of advising and counseling techniques.
• Ability to prioritize multiple tasks with minimal supervision; set boundaries and adhere to them.
• Ability to creatively problem solve and remain calm under pressure.
• Ability to work effectively and cooperatively as a staff team member, as well as with faculty members.

• Thorough experience with Microsoft Office Suite & Google Workspace.

Preferred Qualifications:

• 1-3 years working in academic advising and/or student support services in a higher education program/college/or school
• Thorough knowledge of department / school / college policies, procedures, and requirements.
• Working experience in UCSB systems: AAA/STAR, GOLD, SSH, eGrades

Special Conditions of Employment:

• Satisfactory criminal history background check
• UCSB is a Tobacco-Free environment

Misconduct Disclosure Requirement:

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

"Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy
UC Anti-Discrimination Policy
Abusive Conduct in the Workplace

Job Functions and Percentages of Time:

• 40% Advising - Works alongside Undergraduate Advisor and student peer advisors to provide individual academic advising to an average of 1800+ pre-and full-majors in Communication with regard to major requirements, department and university policy, academic planning, course requirements, academic difficulty, transfer coursework, independent studies, internship opportunities, education abroad programs, and graduation, etc. Advises potential majors of major requirements and appropriate strategies for achieving successful admission to the full major. Identifies students' academic problems and suggests appropriate courses of action and/or educational resources available to them. Defines the scope and student learning outcomes of UCSB's major in Communication for prospective students and their families. Advises students and faculty of policies related to unethical or inappropriate behavior (e.g. cheating, plagiarism, malicious behavior, grade inflation/lowering), providing them with any information necessary to pursue avenues of recourse or referral. Reviews petitions on behalf of the Undergraduate Advising Office and Department Chair regarding graduation matters, changes of major, degree requirement substitutions and waivers, research assistantships, internships, study list credit, independent studies and exceptions to policy. Provides current and prospective course information for student and departmental reference. Serves as liaison and refers students as needed between the College of Letters and Science, the Office of the Registrar, Office of Admissions, Education Abroad Program, Educational Opportunity Program, the Dean of Students, Counseling and Psychological Services, Career Services, Professional and Continuing Education, Transfer Student Center, ONDAS Student Center, and other campus departments regarding a wide variety of undergraduate issues.
• 40% Program Coordination - Evaluates coursework from other institutions to determine applicability to UCSB's major in Communication. Works with advising team to review and approve EAP and Capital Internship Academic Planning Forms. Works with departmental faculty to determine the applicability of coursework from other institutions toward the major in Communication. Communicates departmental and College of Letters and Science policies for accepting coursework from other institutions toward pre-major and major requirements. Assists with managing enrollment and waitlists for each course at the start of each quarter. Maintains digital student files and record keeping, logging notes in each student's file of academic progress, important conversations, and facts. Maintains and develops computer-based systems to track student data. Uses Gaucho Blue (STAR) and Academic Advising Assistant (AAA) and Student Success Hub to track student progress and perform audits, course enrollments and schedule changes, ensuring FERPA compliance and confidentiality and the integrity of UCSB records accessed through this system. Occasionally assists with textbook ordering.
• 20% Development & Outreach - Assists advising team with annual informational meetings about the department and major in Communication for new and newly admitted transfer students. Maintains bulletin board, website, and other departmental materials with current and accurate information about events and resources for students. Represents UCSB's Department of Communication at UCSB's annual Open House in Spring quarter. Helps plan and execute annual department events including Career Day, Awards Ceremony, etc.

UC Vaccination Programs Policy:

As a condition of employment, you will be required to comply with the University of California Policy on Vaccinations Programs.

As a condition of Physical Presence at a Location or in a University Program, all Covered Individuals* must participate in any applicable Vaccination Program by providing proof that they are Up-to-Date with any required Vaccines or submitting a request for Exception in a Mandate Program or properly declining vaccination in an Opt-Out Program no later than the Compliance Date (Capitalized terms in this paragraph are defined in the policy.). Federal, state, or local public health directives may impose additional requirements.

For more information, please visit University of California Policy on Vaccinations - https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy

*Covered Individuals: A Covered Individual includes anyone designated as Personnel or Students under this Policy who physically access a University Facility or Program in connection with their employment, appointment, or education/training. A person accessing a Healthcare Location as a patient, or an art, athletics, entertainment, or other publicly accessible venue at a Location as a member of the public, is not a Covered Individual.

Equal Employment Opportunity:

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Reasonable Accommodations:

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