Graduate Education Business Services Professional

We are here for life's journey.
Where is your life journey taking you?

Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all:

Humanity in action, Triumph in hardship, Transformation in health.

Department

Job Summary

Under minimal supervision, the Graduate Education Business Services Professional assists with the budget and educational contract management of Denver Health sponsored residencies and fellowships, as well as educational programs sponsored by affiliate sites. Responsibilities include long-term budget and contract planning, maintaining databases, developing standardization across programs, communicating with key stakeholders, identifying improvement opportunities, and managing internal and external relationships.

Essential Functions:

• Provides financial support to graduate level training programs. Serves as liaison for appropriate Denver Health staff and affiliate institution Graduate Medical Education (GME) offices.
  * Reviews invoices received from affiliate institutions for accuracy and works with appropriate stakeholders to
  resolve errors.
  * Ensures invoices issued to other institutions are paid according to invoice terms.
  * Reviews day to day expenditures associated with all Denver Health-sponsored graduate education program
  budgets.
  * Reviews meal card budget expenditures for Denver Health and visiting residents by gathering meal card data
  and coordinating with Denver Health Food Services staff on meal card issuance.
  (20%)
• Provides recommendations for budget standardization across all Denver Health graduate education training programs.
  * Establishes standards for residency and fellowship budget line items.
  * Establishes standards for graduate education program leadership payment models.
  (10%)
• Executes Affiliate Agreements and Program Letter of Agreements (PLAs) between Denver Health and affiliate institutions.
  * Produces and maintains a systematic process for tracking and maintaining all graduate education contracts,
  including requirements specific to each contract.
  * Delivers regular reports to Director of Clinical Education with status of all graduate education contracts.
  (10%)
• Maintains Denver Health residency and fellowship program information in residency management system for correct federal reimbursement cost reporting. Collaborates with residency and fellowship program coordinators to ensure schedule accuracy. (10%)
• Collaborates with Denver Health's Compensation team to deliver appropriate stipends to Denver Health graduate education trainees.
  * Ensures stipends are benchmarked regularly and appropriately using national, regional, and/or local market
  data.
  * Gathers information from residency and fellowship program coordinators during onboarding and transitions to
  place trainees in the correct pay grade category and communicates the information to Compensation.
  (10%)
• Identify and document protected time for GME site directors and faculty based at Denver Health. Prepare summary report for Director of Clinical Education annually. (5%)
• Assists Director of Clinical Education in gathering data for annual University of Colorado resident and fellow budget expansion requests. (5%)
• Provides training as appropriate to Denver Health staff to ensure alignment with graduate education trainee processes and procedures. (5%)
• Identifies issues with processes, determines the cause of the issue, and implements solutions. (5%)
• Implements and executes strategies related to process changes, ensuring that changes occur across all departments. (5%)
• Facilitates and manages requests, complaints, and communications with graduate education stakeholders. Exercises good judgment, discretion, and diplomacy in communications. (5%)
• Supports quarterly GME Committee meetings and other related meetings as needed. (5%)
• Attends formal educational classes as required by Denver Health. Pursues learning opportunities to enhance performance. (5%)

Education:

• Bachelor's Degree equivalent of combination of education, experience, and training can be substituted. Required

Work Experience:

• 4-6 years in budget and contract management, preferably in an academic healthcare setting

Licenses:

Knowledge, Skills and Abilities:

• Excellent critical thinking, writing, and verbal communication skills.
• Ability to work independently and as part of a team.
• Ability to handle sensitive information and manage confidential files.
• Ability to multi-task in a fast-paced environment.
• Ability to build collaborative relationships with internal and external customers.

Shift

Work Type

Salary

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

As Colorado's primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For more about our commitment to diversity visit: https://www.denverhealth.org/for-professionals/careers/diversity-and-inclusion

Applicants will be considered until the position is filled.