Program Manager, Community Transitions

Excitement abounds at Heritage Behavioral Health Center!

We are a mission-driven Certified Community Behavioral Health Clinic located in Decatur, Illinois who is dedicated to improving mental health and substance use care to individuals in a multi-county area. We recognize that all individuals at our organization have an impact on patient care - regardless of the position they hold.

Why join us?

• We offer a collaborative work environment, opportunities for professional growth, and a comprehensive benefits package.
• We are expanding our primary care, mental health and substance use services to individuals in Central Illinois and beyond and are looking for dedicated staff to meet the needs of our clientele.
• A new salary structure is now in place! Our salaries have been updated and are competitive at both the state and national levels with wonderful benefits.
• Full-time employees receive 56 paid days off during their 1^st year of employment (this includes every other Friday off PAID for your wellness needs). This increases to 61 days the 2^nd year and continues to increase with tenure.
• We have expanded our employee insurance benefit offerings and made them more affordable.

At Heritage, we believe in taking care of our staff's needs so that they can concentrate on taking care of the needs of the individuals we serve. Our staff are our greatest asset, and we treat them as such!

We are pleased to present the following position for your consideration:

Overview: Program Manager, Community Transitions

Sign on Bonus Available with this position - $5,000

This full-time position provides leadership as the Program Manager of the Comprehensive Class Member Transition Program. This program works with our multi-disciplinary team focused on class members served in the Williams Consent Decree. Williams Consent Decree works towards moving individuals with severe and persistent mental illness and dual disorders wanting to transition from living in a SMHRF (Specialized Mental Health Rehabilitation Facilities) to community settings. This position supports the implementation of the Williams Consent Decree programs in achieving outcomes and targets. This leader will provide clinical and administrative oversight to teams providing outreach, assessment/evaluations, transition coordination, quality and data monitoring, and clinical care management needs of all eligible class members transitioning from long-term care.

Core Responsibilities Include:

• Oversee overall operations for the data management, and clinical care management teams in the provision of a full array of services to Williams and Colbert members being transitioned out of SMHRF and those still in facilities with service plans to work towards transition;
• Ensure that care provided integrates all aspects of members lives including mental/emotional health, physical health/wellness, employment and education, social and family relationships, substance use/abuse issues, spiritual, community-integration, and housing needs;
• Submit timely and accurate reports and invoices for reimbursement of Comprehensive Class Member Transition Program;
• Oversee completion of daily data management and weekly, monthly, and quarterly reports with timely submission of reports;
• Coordinate with Program Managers of Assertive Community Treatment, Prairie Street Group Home, West Main and Orchard Street Group Homes, and the Director of Nursing to ensure all team members are working together effectively in care provision and to ensure transition of Williams Class Members into aftercare services;
• Monitor program staffing needs and participate in hiring and orientation of new staff;
• Coordinate communication, service provision, and continue to build relationships with area providers for linkage outside of our service area;
• Ensure that all clinical activities performed by the team are compliant with standards, policies and procedures of the organization.

Knowledge, Skills and Abilities:

• Effective oral and written communication skills
• Strong customer service skills
• Excellent organizational skills
• Flexibility
• Ability to work in a team-based environment
• Ability to navigate the electronic health record
• Knowledge of case management techniques and community resources.
• Knowledge of co-occurring diagnoses and evidence-based treatment approaches
• Excellent decision making and problem-solving skills

Education and Experience:

• Master's Degree in counseling, social work, psychology or human service related field is required;
• Licensure as an LCSW, LSW, LCPC, or LPC is required within two years of employment.
• A valid driver's license, reliable means of transportation, and proof of current automobile insurance is required for this position.

Salary Range: $65,000-$85,000 per year (dependent on education, experience and licensure)

Heritage also offers the following with this position:

1. Generous vacation, sick and personal leave
2. WELLNESS days - 26 days per year (every other Friday off paid)
3. Paid holidays - 9 in 2024
4. Health Club/Fitness Reimbursement
5. Employee Assistance Program
6. Continuing education opportunities
7. Tuition assistance program
8. Agency provided life insurance and short-term disability policies
9. Retirement plans (401k and Roth)
10. Optional insurance benefits, including health, dental, vision, flex spending accounts (healthcare, dependent care), and additional life insurance. (The health insurance benefit includes substantial agency contribution towards the cost.)
11. We are a National Health Service Corp site which gives staff access to the National Health Service Corp federal student loan forgiveness program (LCPC, LCSW, MD, APN, RN, CADC, LSW, and LPC individuals). For more information, visit www.hrsa.gov.