Outsourcing & Strategic Initiatives Manager

Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 45 hospitals and has more than 300 outpatient locations in 14 states providing more than 2.6 million patient visits annually. It is one of the nation's leading health systems with nearly 50,000 employees and physicians. Fourteen of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Prime Healthcare is actively seeking new members to join our corporate team!

The Manager Outsourcing and Strategic Initiatives will be responsible for providing day-to-day leadership, planning, organizing and executing department activities and delivery of strategic initiatives while maintaining continuous quality improvement. The ownership of the vendor service portfolio(s) includes delivering the business objectives (Key performance indicators), the successful transitions, service delivery and cost effectiveness (includes invoice reconciliation for the portfolio). It also includes the issue resolution, managing vendor relationship (portfolio based), stakeholder management and effective communication. In case of accountability of strategic initiatives - deliver successfully on timelines and business objectives, after identifying the best in class benchmarks and associated services and technology information / vendors / trends. The Manager maintains operations within budgetary parameters and will be accountable for the financial business cases as needed. Effectively interacts with all stakeholders, hospital leadership and other team members, while maintaining standard of professional business service. The effective management of staff and delivery of appropriate productivity and quality parameters is integral as well if the manager has direct reports. (Could be up to 8). The Manager is accountable to the Director and/or VP of Outsourcing and Strategic Initiatives for the day-to-day management of personnel, including staffing, timekeeping, employee evaluations, counseling, interviewing and selection of staff within established guidelines.

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Education and Work Experience

Ability to work independently with little supervision and seek guidance as needed to clarify assignments or request for information.
1. Excellent communication, customer service and time-management skills.
2. Proficient with various desktop applications such as Microsoft Excel, Word, PowerPoint and/or Access. Proficiency with IT hospital revenue cycle tools like Relay, EPIC, Meditech preferred.
3. Must be a team player - Always willing to help in whatever way possible and go the extra mile to get the job done.
4. Intuitive and skilled at problem solving in anticipation of business needs.
5. Able to create policies and procedures, standard operating processes, job aids, training documents as needed for the portfolio of outsourcing and strategic initiatives.
6. Have the ability to make logical correlations between data points to determine if analysis is accurate.
7. Detail oriented, meticulous and accurate in completing tasks on time.
8. Subject matter expert in the specific business portfolio; be it vendor portfolio or strategic initiative.
9. Bachelor's Degree in Business, Accounting or Finance preferred.
10. Five to eight years relevant business experience preferred

We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources. EEO is the Law: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf